In-Store Customer Service & Loan Support

LoanMax Title Loans; Overland Park (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Medical/Dental/Vision

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and existing customers with loan products, vehicle evaluations, payments, and account inquiries. The role emphasizes accurate data entry and compliant handling of customer information.

You will deliver honest, respectful service and maintain strong communication with customers, while meeting full-time schedule requirements and taking advantage of training and growth opportunities.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Customer service

Communication

Data entry

Detail-oriented

Organized

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and existing customers with loan products, vehicle evaluations, payments, and account inquiries. The role emphasizes accurate data entry and compliant handling of customer information.

You will deliver honest, respectful service and maintain strong communication with customers, while meeting full-time schedule requirements and taking advantage of training and growth opportunities.