In-Store Loan Customer Specialist

LoanMax Title Loans; Mission (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

On-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical, dental, vision benefits after

91st day benefits eligibility

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist borrowers in person and by phone, explain loan products, and process applications. You will evaluate vehicles, manage accounts, and ensure accurate records while delivering friendly, respectful service.

This role emphasizes compliance with policies and laws, data entry accuracy, and courtesy calls. We offer full-time hours, paid holidays and vacation, comprehensive training, and opportunities for career

Qualifications

• High school diploma or equivalent required.
• Full-time availability as listed in schedule.
• Excellent communication and organization required.
• Detail-oriented and reliable.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Communication skills

Positive attitude

Detail-oriented

Organized

Work ethic

Full-time availability

Education

High school diploma or equivalent

Tools

Data entry

Computer literacy

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist borrowers in person and by phone, explain loan products, and process applications. You will evaluate vehicles, manage accounts, and ensure accurate records while delivering friendly, respectful service.

This role emphasizes compliance with policies and laws, data entry accuracy, and courtesy calls. We offer full-time hours, paid holidays and vacation, comprehensive training, and opportunities for career