Customer Service & Loan Specialist

Tower Loan of Mississippi; Saint Peters (MO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health and Well-Being Options (Medical

Dental

Vision

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises

Job summary

Tower Loan is seeking a dedicated on-site Customer Service Representative to deliver outstanding service, build customer relationships, and promote suitable financial solutions. The schedule runs Monday through Friday 8:30 AM to 5:30 PM, with occasional extended hours and potential Saturday shifts.

You will handle payments, manage cash deposits, assist with loan applications, and perform general office duties while maintaining accurate cash drawers.

Qualifications

• High School Diploma or GED is required.
• Must have a valid driver's license and reliable vehicle.
• Cash handling, sales or customer service experience preferred.

Responsibilities

• Cultivate strong customer relationships by delivering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Balance and secure cash drawers and deposits accurately.
• Perform office administrative duties such as mail, filing, and supplies.
• Process loan applications and collect payments due.
• Perform additional duties as assigned.

Skills

Customer Service

Cash Handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is seeking a dedicated on-site Customer Service Representative to deliver outstanding service, build customer relationships, and promote suitable financial solutions. The schedule runs Monday through Friday 8:30 AM to 5:30 PM, with occasional extended hours and potential Saturday shifts.

You will handle payments, manage cash deposits, assist with loan applications, and perform general office duties while maintaining accurate cash drawers.