Customer Service & Financial Solutions Specialist

Tower Loan of Mississippi; Winona (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Match

PTO

Paid Holidays

Annual Raises

Bonuses

Monthly Incentives

Charitable Campaigns

Job summary

Tower Loan seeks a Customer Service Representative to deliver friendly service, promote financial solutions, and build strong customer relationships on-site. You will handle payments, assist loan processing, and support branch operations with accuracy and integrity.

The role emphasizes dependable cash handling, customer-facing sales, and opportunities for growth into leadership positions within a fast-paced, people-centered environment.

Qualifications

• High School Diploma or GED required.
• Valid driver's license and reliable vehicle required.
• Experience in cash handling, sales, or customer service preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Process loan applications and collect payments due.
• Execute office administrative activities and duties as assigned.

Skills

Customer service

Cash handling

Sales experience

Relationship building

Education

High School Diploma or GED

Job description

Tower Loan seeks a Customer Service Representative to deliver friendly service, promote financial solutions, and build strong customer relationships on-site. You will handle payments, assist loan processing, and support branch operations with accuracy and integrity.

The role emphasizes dependable cash handling, customer-facing sales, and opportunities for growth into leadership positions within a fast-paced, people-centered environment.