Customer Service & Loan Solutions Specialist

Tower Loan; Saint Charles (MO); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Health & Well-Being Benefits

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises

Bonuses

Charitable Campaigns

Job summary

Tower Loan is seeking a Customer Service Representative in Saint Charles, MO, on-site. The role centers on delivering excellent service, building relationships, and guiding customers to financial solutions. The CSR handles payments, promotes products, and supports daily office tasks in a fast-paced, people-focused environment.

The position offers full-time work with competitive pay, incentives, and strong career growth, including leadership opportunities within a 80-year-old company.

Qualifications

• Experience providing friendly service to customers.
• Ability to handle cash accurately and balance deposits.
• Experience promoting financial products to customers.

Responsibilities

• Build strong customer relationships by delivering excellent service.
• Receive and process payments from customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain cash drawers and balance deposits accurately.
• Execute office duties including mail, filing, and supply purchasing.
• Process loan applications and collect payments.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Sales

Communication

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative in Saint Charles, MO, on-site. The role centers on delivering excellent service, building relationships, and guiding customers to financial solutions. The CSR handles payments, promotes products, and supports daily office tasks in a fast-paced, people-focused environment.

The position offers full-time work with competitive pay, incentives, and strong career growth, including leadership opportunities within a 80-year-old company.