Customer Service & Loan Solutions Specialist

Tower Loan; Leesville (LA); Hybrid; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Holidays

Annual raises

Bonuses

Charitable campaigns

Job summary

Tower Loan is hiring a Customer Service Representative (CSR) in Leesville, LA. This on-site, full-time role focuses on delivering exceptional service, handling payments, and promoting tailored financial solutions to customers.

The CSR will balance cash drawers, manage deposits, and support branch operations while building relationships with current and potential clients. A high school diploma or GED is required, with customer service and sales experience preferred.

Qualifications

• Cash handling experience or willingness to learn.
• Customer service experience preferred.
• Ability to promote financial solutions and build relationships.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Balance and secure cash drawers and handle deposits accurately.
• Perform office administrative tasks including mail, filing, and supplies.
• Process loan applications and collect payments due.

Skills

Cash Handling

Sales

Customer Service

Education

High School Diploma or GED

Job description

Tower Loan is hiring a Customer Service Representative (CSR) in Leesville, LA. This on-site, full-time role focuses on delivering exceptional service, handling payments, and promoting tailored financial solutions to customers.

The CSR will balance cash drawers, manage deposits, and support branch operations while building relationships with current and potential clients. A high school diploma or GED is required, with customer service and sales experience preferred.