Customer Service & Loan Solutions Specialist

Tower Loan

Natchitoches (LA)

On-site

USD 28,000 - 42,000

Full time

40 hours ago

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Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Monthly Incentive and Bonuses

Charitable Campaigns

Job summary

Tower Loan is seeking a Customer Service Representative (CSR) to be at the heart of our business and deliver exceptional service. This full-time role centers on building relationships, processing payments, and promoting financial solutions to customers.

As a CSR, you will balance cash drawers, handle deposits, and support office operations. The position offers growth opportunities, training, and a comprehensive benefits package, with a schedule Monday through Friday 8:30 AM–5:30 PM and

Qualifications

High School Diploma or GED is required.
Must have a valid driver’s license and reliable vehicle.

Responsibilities

Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments in customer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including balancing and deposits.
Execute office administrative activities, including mail, filing, and supplies.
Process loan applications and collect payments due.
Perform all other duties as assigned.