Career-Driven CSR: Financial Solutions Specialist

Tower Loan; Phenix City (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401k match

Paid time off

Paid holidays

Annual raises

Bonuses

Monthly incentives

Referral bonuses

Job summary

Tower Loan is seeking a Customer Service Representative to deliver exceptional service and help customers find suitable financial solutions. You will build relationships and process payments, while promoting loan options in a fast-paced, on-site branch environment.

We offer competitive pay, performance-based incentives, comprehensive benefits, and opportunities for advancement within a strong promote-from-within culture. Monday–Friday schedule with occasional extended hours.

Qualifications

• High School Diploma or GED required.
• Valid driver's license and reliable vehicle required.
• Preferred: experience in cash handling, sales, or customer service.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Cash handling

Sales

Customer service

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative to deliver exceptional service and help customers find suitable financial solutions. You will build relationships and process payments, while promoting loan options in a fast-paced, on-site branch environment.

We offer competitive pay, performance-based incentives, comprehensive benefits, and opportunities for advancement within a strong promote-from-within culture. Monday–Friday schedule with occasional extended hours.