Customer Service & Loan Solutions Specialist

Tower Loan; Bunkie (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Holidays

Job summary

Tower Loan is seeking a Customer Service Representative (CSR) for an on-site role in the United States. You will help customers find the right financial solutions, build relationships, and support daily office activities in a fast-paced environment.

The role emphasizes cash handling, payments, and promoting loan products. Requires a high school diploma or GED and a valid driver's license with reliable transportation. On-site schedule, with potential extended hours including Saturdays.

Qualifications

• Customer service experience preferred.
• Cash handling or sales experience advantageous.
• Consistent and professional communication.

Responsibilities

• Cultivate strong customer relationships by delivering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and perform balancing and deposit preparation.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative (CSR) for an on-site role in the United States. You will help customers find the right financial solutions, build relationships, and support daily office activities in a fast-paced environment.

The role emphasizes cash handling, payments, and promoting loan products. Requires a high school diploma or GED and a valid driver's license with reliable transportation. On-site schedule, with potential extended hours including Saturdays.