Customer Service & Loan Solutions Specialist

Tower Loan; Mississippi; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises

Performance Bonuses

Monthly Incentive

Employee Referral Bonuses

Charitable Campaigns

Job summary

Tower Loan is seeking a Customer Service Representative to deliver exceptional service, build customer relationships, and help clients find the right financial solutions. This full-time CSR role emphasizes accuracy in payments, deposits, and loan processing while representing Tower Loan professionally.

On-site position with a Monday–Friday schedule, competitive pay, and benefits. Growth opportunities exist for those aiming for leadership roles in a fast-paced, people-focused environment.

Qualifications

• High School Diploma or GED.
• Valid driver’s license and reliable vehicle.
• Preferred cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities such as mail, filing, and purchasing supplies.
• Process loan applications and collect payments due.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative to deliver exceptional service, build customer relationships, and help clients find the right financial solutions. This full-time CSR role emphasizes accuracy in payments, deposits, and loan processing while representing Tower Loan professionally.

On-site position with a Monday–Friday schedule, competitive pay, and benefits. Growth opportunities exist for those aiming for leadership roles in a fast-paced, people-focused environment.