Customer Care & Financial Solutions Specialist

Tower Loan of Mississippi, LLC; Leesville (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and Well-Being Options

Up To 3% 401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Monthly Incentives

Community Campaigns

Job summary

Tower Loan is seeking a Customer Service Representative (CSR) to be the heart of our team. This full-time role focuses on delivering outstanding service, building relationships, and helping customers find practical financial solutions on-site.

The position offers a competitive salary with performance-based incentives and a benefits package. If you thrive in a fast-paced, people-focused environment, this is a great place to grow, with opportunities to advance into leadership.

Qualifications

• High School Diploma or GED required.
• Experience in customer service or sales is preferred.
• Ability to handle cash and balance transactions.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing deposits.
• Execute office administrative activities such as mail, filing, and supplies.
• Process loan applications and collect payments due.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative (CSR) to be the heart of our team. This full-time role focuses on delivering outstanding service, building relationships, and helping customers find practical financial solutions on-site.

The position offers a competitive salary with performance-based incentives and a benefits package. If you thrive in a fast-paced, people-focused environment, this is a great place to grow, with opportunities to advance into leadership.