Customer Service & Loan Solutions Specialist

Tower Loan; Imperial (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Annual raises

Bonuses

Referral bonuses

Charitable campaigns

Job summary

Tower Loan is seeking a Customer Service Representative (CSR) to join our on-site team. You will build strong customer relationships, process payments, and promote tailored financial solutions to drive loan production.

Responsibilities include handling cash, performing branch administrative tasks, processing loan applications, and maintaining accurate deposits. A reliable vehicle and valid driver’s license are required for this full-time role.

Qualifications

• Must have a High School Diploma or GED.
• Must have a valid driver’s license and reliable vehicle.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Cash Handling

Sales

Customer Service

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative (CSR) to join our on-site team. You will build strong customer relationships, process payments, and promote tailored financial solutions to drive loan production.

Responsibilities include handling cash, performing branch administrative tasks, processing loan applications, and maintaining accurate deposits. A reliable vehicle and valid driver’s license are required for this full-time role.