Customer Service & Loan Solutions Associate

Tower Loan; Round Rock (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises

Monthly Incentives & Referral Bonuses

Charitable Campaigns

Job summary

Tower Loan is seeking a Customer Service Representative (CSR) to deliver exceptional service, build relationships, and help customers find suitable financial solutions. This full-time on-site role requires strong communication and numerical skills, with growth opportunities in leadership roles.

Responsibilities include handling payments, promoting loan products, and supporting branch operations. Benefits include comprehensive health options and 401(k) matching.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable vehicle required.
• Preferred: cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain cash drawers and accounting activities, including deposits.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative (CSR) to deliver exceptional service, build relationships, and help customers find suitable financial solutions. This full-time on-site role requires strong communication and numerical skills, with growth opportunities in leadership roles.

Responsibilities include handling payments, promoting loan products, and supporting branch operations. Benefits include comprehensive health options and 401(k) matching.