Customer Service & Loan Solutions Specialist

Tower Loan; Huntsville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Raises & Bonuses

Monthly Incentives

Charitable Campaigns

Job summary

Tower Loan seeks a Customer Service Representative to deliver exceptional service and build relationships, helping customers find the right financial solutions. This full-time role offers incentives and opportunities to advance into leadership positions.

The CSR will handle payments, promote products, balance cash drawers, and support branch operations in a fast-paced environment. Schedule is Monday–Friday 8:30 AM–5:30 PM, with some extended hours and potential Saturdays.

Qualifications

• High School Diploma or GED required.
• Must have a valid driver's license and reliable vehicle.
• Preferred: Cash Handling, Sales, or Customer Service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities, including checking branch mail and purchasing office supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer Service

Cash Handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan seeks a Customer Service Representative to deliver exceptional service and build relationships, helping customers find the right financial solutions. This full-time role offers incentives and opportunities to advance into leadership positions.

The CSR will handle payments, promote products, balance cash drawers, and support branch operations in a fast-paced environment. Schedule is Monday–Friday 8:30 AM–5:30 PM, with some extended hours and potential Saturdays.