Customer Service & Loan Solutions Specialist

Tower Loan

Homer (LA)

On-site

USD 19,000 - 25,000

Full time

3 days ago

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Benefits offered by this job

Health and Well-Being Options (Medical

Dental

Vision

Employee Assistance Program

Life Insurance

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Monthly Incentives

Employee Referral Bonuses

Charitable Campaigns

Job summary

Tower Loan is seeking a Customer Service Representative (CSR) to be the heart of our local team in Homer, LA. This full-time on-site role involves delivering exceptional service, processing payments, and promoting financial solutions to customers.

You will handle cash, balance deposits, and support everyday branch operations while building lasting customer relationships and contributing to loan activity. The position offers competitive pay, incentives, and benefits, with opportunities for growth

Qualifications

High School Diploma or GED required.
Must have a valid driver’s license and reliable vehicle.
Cash handling, sales, or customer service experience preferred.

Responsibilities

Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments in customer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits accurately.
Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
Process loan applications and collect payments due.
Perform all other duties as assigned.