Customer Service & Loan Solutions Advocate

Tower Loan of Mississippi, LLC; Pontotoc (MS); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health and Well-Being Benefits

401(k) match

Paid Time Off

Paid Holidays

Performance Bonuses

Job summary

Tower Loan of Mississippi, LLC is hiring a Customer Service Representative (CSR) to join our on-site branch. You will build relationships, deliver excellent customer service, and assist customers with selecting the right financial solutions.

The role supports loan production through payments processing, customer outreach, and accurate cash handling. We offer full-time hours, performance-based incentives, and comprehensive benefits as part of our commitment to growth and development.

Qualifications

• High School Diploma or GED required.
• Must have a valid driver’s license and reliable vehicle.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits.
• Execute office administrative activities, including checking branch mail and filing.

Job description

Tower Loan of Mississippi, LLC is hiring a Customer Service Representative (CSR) to join our on-site branch. You will build relationships, deliver excellent customer service, and assist customers with selecting the right financial solutions.

The role supports loan production through payments processing, customer outreach, and accurate cash handling. We offer full-time hours, performance-based incentives, and comprehensive benefits as part of our commitment to growth and development.