Customer Service & Loan Solutions Specialist

Tower Loan of Mississippi, LLC; Ruleville (MS); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises

Bonuses

Charitable Campaigns

Job summary

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative (CSR) to deliver exceptional service and build relationships with customers seeking financial solutions. This full-time, on-site role offers competitive pay, incentives, and comprehensive benefits to support career growth.

The CSR will process payments, promote loans, and help customers with their accounts, while handling basic office duties and daily cash activities.

Qualifications

• High School Diploma or GED required.
• Valid driver's license and reliable vehicle required.
• Cash handling, sales, or customer service experience preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including deposits.
• Execute office administrative tasks such as mail, filing, and purchasing supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative (CSR) to deliver exceptional service and build relationships with customers seeking financial solutions. This full-time, on-site role offers competitive pay, incentives, and comprehensive benefits to support career growth.

The CSR will process payments, promote loans, and help customers with their accounts, while handling basic office duties and daily cash activities.