On-Site CSR: Financial Solutions & Growth Path

Tower Loan; Richardson (TX); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) match

Paid time off

Bonuses

Job summary

Tower Loan in Richardson, TX is hiring a Customer Service Representative to be at the heart of delivering friendly service and helping customers find the right financial solutions.

You will handle payments, promote loan products, maintain cash drawers, and support branch operations. Strong communication and reliability are essential to succeed in a fast-paced, people-focused environment.

Qualifications

• High school diploma or GED required.
• Prior cash handling, sales, or customer service experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan in Richardson, TX is hiring a Customer Service Representative to be at the heart of delivering friendly service and helping customers find the right financial solutions.

You will handle payments, promote loan products, maintain cash drawers, and support branch operations. Strong communication and reliability are essential to succeed in a fast-paced, people-focused environment.