Customer Service & Loan Production Specialist

Tower Loan

Meridian (MS)

On-site

USD 36,000 - 48,000

Full time

7 days ago

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Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Monthly Incentives

Charitable Campaigns

Job summary

Tower Loan is hiring a Customer Service Representative (CSR) to be the face of our branch. You will deliver outstanding service, promote sensible financial solutions, and support loan processing while maintaining accurate cash handling and deposits.

The on-site role offers steady weekday hours, weekend flexibility as needed, and opportunities to advance into leadership through our training and internal promotion culture.

Qualifications

Requires strong customer service skills and the ability to promote financial solutions.
Experience with cash handling and basic sales is preferred.
Must be able to work on-site and operate in a fast-paced environment.
Must have a valid driver’s license and reliable vehicle.

Responsibilities

Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments in customer accounts.
Market to current, former, and potential customers to drive loan production.
Balance and secure cash drawers; prepare deposits accurately.
Execute office administrative activities (checking branch mail, filing, supplies).
Process loan applications and collect payments due.
Perform all other duties as assigned.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

The on-site role offers steady weekday hours, weekend flexibility as needed, and opportunities to advance into leadership through our training and internal promotion culture.

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