Customer Service Lead - Front End & Training

The TJX Companies, Inc.; Midlothian (VA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

Bereavement

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. Marshalls store in Midlothian is seeking a capable retail leader to promote an excellent customer experience at the front of the store. You will supervise a team, assign registers, and coach Associates on loyalty programs while maintaining a clean, organized environment.

Ideal candidates have 1 year of retail experience and at least 6 months in a leadership role. The role offers a flexible schedule, including nights and weekends, with competitive pay starting at USD

Qualifications

• Strong merchandising knowledge.
• Ability to multitask in a fast-paced retail environment.
• Clear communication and organizational skills.
• Team player with leadership/mentoring abilities.
• Experience training others is a plus.
• 1 year of retail experience and 6 months in a leadership role.

Responsibilities

• Promote an excellent customer experience at the front of the store.
• Lead by example and supervise Associates.
• Assign registers and coordinate breaks for staff.
• Train and coach on front-end processes and loyalty programs.
• Ensure compliance with labor laws and store policies.
• Maintain store organization and safety standards.
• Support management with priorities and progress updates.

Skills

Merchandising

Multitasking

Communication

Organization

Team leadership

Training others

Job description

The TJX Companies, Inc. Marshalls store in Midlothian is seeking a capable retail leader to promote an excellent customer experience at the front of the store. You will supervise a team, assign registers, and coach Associates on loyalty programs while maintaining a clean, organized environment.

Ideal candidates have 1 year of retail experience and at least 6 months in a leadership role. The role offers a flexible schedule, including nights and weekends, with competitive pay starting at USD