Customer Service & Financial Solutions Advocate

Tower Loan of Mississippi, LLC; Alabama; On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Job summary

Tower Loan is seeking a Customer Service Representative to join our on-site team in Alabama. You will deliver exceptional service, promote financial solutions, and handle payments while building relationships with customers.

The role offers a stable schedule and opportunities for advancement within the company. Ideal candidates have strong communication and cash-handling experience, with a high school diploma or GED.

Qualifications

• High School Diploma or GED is required.
• Valid driver's license and reliable vehicle.
• Cash handling, sales, or customer service experience preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities.
• Execute office administrative tasks as needed.
• Process loan applications and collect payments due.

Skills

Customer service

Cash handling

Sales experience

Communication skills

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative to join our on-site team in Alabama. You will deliver exceptional service, promote financial solutions, and handle payments while building relationships with customers.

The role offers a stable schedule and opportunities for advancement within the company. Ideal candidates have strong communication and cash-handling experience, with a high school diploma or GED.