Customer Service & Financial Solutions Advisor

Tower Loan; Tallulah (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Monthly Incentive

Community Involvement

Job summary

Tower Loan is seeking a Customer Service Representative to act as the heart of our branch operations. You will build strong customer relationships, process payments, and promote loan and financial solutions in a fast-paced, on-site setting.

The role includes cash handling, daily deposits, and administrative tasks, with opportunities for growth into leadership positions through comprehensive training and a strong promote-from-within culture.

Qualifications

• High School Diploma or GED required.
• Must have a valid driver's license and reliable vehicle.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Sales

Cash handling

Communication

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative to act as the heart of our branch operations. You will build strong customer relationships, process payments, and promote loan and financial solutions in a fast-paced, on-site setting.

The role includes cash handling, daily deposits, and administrative tasks, with opportunities for growth into leadership positions through comprehensive training and a strong promote-from-within culture.