Customer Service & Equipment Specialist - Bonus Eligible

U-Haul; Kankakee (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Vacation

Sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products

Dell computers discounts

Cell phone plans discounts

Hotels discounts

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Dental & Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Ins

Dave Ramsey’s SmartDollar Program

Job summary

U-Haul is seeking a Customer Service Representative who will be the face of our friendly, reliable service. You will assist customers in-store and remotely, inspect and arrange equipment, and use smartphone-based U-Scan technology to manage rentals and inventory.

Join a team that emphasizes safety, hands-on training, and career growth. We offer an on-the-job education program, interview-driven incentives, and a range of benefits including health plans, 401(k) and more to eligible employees.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation (certification offered)

Job description

U-Haul is seeking a Customer Service Representative who will be the face of our friendly, reliable service. You will assist customers in-store and remotely, inspect and arrange equipment, and use smartphone-based U-Scan technology to manage rentals and inventory.

Join a team that emphasizes safety, hands-on training, and career growth. We offer an on-the-job education program, interview-driven incentives, and a range of benefits including health plans, 401(k) and more to eligible employees.