Customer Service & Equipment Specialist

U-Haul / Repwest Insurance; Mobile (AL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service, helping customers on their journeys by inspecting and maintaining equipment, and assisting with rentals using smartphone-based U-Scan technology.

You will work with a supportive team, participate in ongoing education through U-Haul University, and may benefit from on‑the‑job training. The posting notes two hands-on interviews with paid participation and special hiring bonuses.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license with good driving record.
• Excellent customer service and communication skills.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and maintain equipment on the lot, including checking fluid levels.
• Educate customers regarding products and services and prepare rental invoices.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service, helping customers on their journeys by inspecting and maintaining equipment, and assisting with rentals using smartphone-based U-Scan technology.

You will work with a supportive team, participate in ongoing education through U-Haul University, and may benefit from on‑the‑job training. The posting notes two hands-on interviews with paid participation and special hiring bonuses.