Customer Service & Equipment Specialist

U-Haul; Tempe (AZ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Gym Reimbursement Program

Discounts on Apple products, Dell

Dental & Vision Plans

MetLife auto and home insurance

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service and help customers with rentals and equipment. You will inspect and maintain equipment, assist with U-Scan operations, and learn on the job with U-Haul University.

Perks include bonuses, health plans where eligible, and opportunities for advancement within a stable company. You’ll join a supportive team at a busy location and contribute to excellent customer experiences.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Customer service

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service and help customers with rentals and equipment. You will inspect and maintain equipment, assist with U-Scan operations, and learn on the job with U-Haul University.

Perks include bonuses, health plans where eligible, and opportunities for advancement within a stable company. You’ll join a supportive team at a busy location and contribute to excellent customer experiences.