Customer Service & Equipment Specialist

U-Haul; Anchorage (AK); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Career stability

Health insurance & Prescription plans

401(k) Savings Plan

Paid holidays, vacation, and sick days

Life insurance

ESOP

Discounts on Apple products, Dell, etc

Job summary

U-Haul is seeking a friendly Customer Service Representative to be the face of our team, helping customers with rentals, equipment inspection, and service queries. You will use U-Haul’s mobile tools to dispatch and manage inventory, assist in loading and securing equipment, and maintain safety while on-site.

The role includes on-the-job education, two hands-on interviews with pay, a $100 hiring bonus, and a $300 cash bonus after completing the Equipment Inspection and Verification program at

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative to be the face of our team, helping customers with rentals, equipment inspection, and service queries. You will use U-Haul’s mobile tools to dispatch and manage inventory, assist in loading and securing equipment, and maintain safety while on-site.

The role includes on-the-job education, two hands-on interviews with pay, a $100 hiring bonus, and a $300 cash bonus after completing the Equipment Inspection and Verification program at