Customer Service & Equipment Specialist – Bonus Eligible

U-Haul; New Orleans (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Two paid interviews

Hiring bonus $100

Cash bonus $300

Health insurance

401(k) plan

Life insurance

Dental & Vision

ESOP

Employee Assistance Program

Job summary

U-Haul is seeking friendly, motivated people for the position of Customer Service Representative. You will work as part of a supportive team to be the face of U-Haul’s exceptional service and help customers by inspecting and maintaining equipment, and using U-Scan to dispatch and return rentals.

The role includes on-the-job education through U-Haul University, with two hands-on interviews paid, plus a $100 hiring bonus and a $300 cash bonus after completion of the Equipment Inspection and

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including fluid checks.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking friendly, motivated people for the position of Customer Service Representative. You will work as part of a supportive team to be the face of U-Haul’s exceptional service and help customers by inspecting and maintaining equipment, and using U-Scan to dispatch and return rentals.

The role includes on-the-job education through U-Haul University, with two hands-on interviews paid, plus a $100 hiring bonus and a $300 cash bonus after completion of the Equipment Inspection and