Customer Service Consultant - Auto Collision Growth

Caliber; Bradenton (FL); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Benefits from day one

Overtime eligible

Paid vacation

Career growth

Production shop experience

Zusammenfassung

Caliber Collision Bradenton is seeking a Customer Service Consultant to greet customers in person or on the phone, determine their needs, and respond with guidance for repairs.

You will support Collision Estimators by handling drop-offs, mapping and photographing vehicles, arranging customer transportation, and preparing paperwork while communicating with customers, teammates and vendors to ensure accurate repairs.

Qualifikationen

• 2+ years of customer-facing experience.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.
• Must be eligible to work in the United States.

Aufgaben

• Greet customers in person or on the phone and determine their needs.
• Respond with guidance and assistance to ensure efficient repairs.
• Assist Collision Estimators with drop-offs, mapping, photographing vehicles, and preparing paperwork.
• Arrange customer transportation as needed and communicate with customers, vendors and teammates.

Kenntnisse

Customer service

Communication

Time management

Follow instructions

Adaptability

Jobbeschreibung

Caliber Collision Bradenton is seeking a Customer Service Consultant to greet customers in person or on the phone, determine their needs, and respond with guidance for repairs.

You will support Collision Estimators by handling drop-offs, mapping and photographing vehicles, arranging customer transportation, and preparing paperwork while communicating with customers, teammates and vendors to ensure accurate repairs.