Customer Service & Cash Handling Specialist

Community Choice Financial Family of Brands; Cincinnati (OH); On-site; USD 42,981,000 - 52,294,000; Full time

Benefits offered by this job

Paid on-the-job training

Educational reimbursement

Career advancement opportunities

Medical insurance options

401(k) match program

Life and AD&D Insurance

Paid time off 12 days first year

Casual dress code

Job summary

Community Choice Financial Family of Brands in Cincinnati, OH is seeking a Customer Service Representative to assist local customers with check cashing, payments, and money transfers while delivering friendly in-store experiences.

This entry-level role includes hands-on training, a clear path to advancement, and a comprehensive benefits package. You’ll engage daily with customers, maintain POS data, and uphold security and compliance.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Proficiency with POS, phones, and Microsoft Office.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in a POS system with precision.

Skills

Customer service

Verbal & written communication

Data entry accuracy

POS system proficiency

Microsoft Office

Attention to detail

18+ age requirement

Education

High school diploma or equivalent

Job description

Community Choice Financial Family of Brands in Cincinnati, OH is seeking a Customer Service Representative to assist local customers with check cashing, payments, and money transfers while delivering friendly in-store experiences.

This entry-level role includes hands-on training, a clear path to advancement, and a comprehensive benefits package. You’ll engage daily with customers, maintain POS data, and uphold security and compliance.