In-Store Cash & Customer Service Pro

Community Choice Financial Family of Brands; Las Vegas (NV); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid on-the-job training

Dental and vision insurance

401(k) with company match

Paid time off

Job summary

Community Choice Financial Family of Brands in Las Vegas, NV is hiring a Customer Service Representative (CSR) to assist community members with check cashing, money transfers, and payments, delivering top-notch in-store experiences. You will engage customers, process transactions, and support their financial needs in a fast-paced, training-focused environment.

The role offers strong on-the-job training, career growth, and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Meticulous attention to detail.
• Proficiency in using phones, POS system, and Microsoft Office.
• Must be at least 18 years of age (19 in Alabama).
• Background check required.
• Physical demands include long periods of standing and light lifting.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments and managing customer appointments.
• Maintain store appearance and safety, including opening/closing procedures and vault/cash handling as needed.

Skills

Verbal communication

Written communication

Attention to detail

Data entry

Customer service

Education

High School Diploma or Equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands in Las Vegas, NV is hiring a Customer Service Representative (CSR) to assist community members with check cashing, money transfers, and payments, delivering top-notch in-store experiences. You will engage customers, process transactions, and support their financial needs in a fast-paced, training-focused environment.

The role offers strong on-the-job training, career growth, and a comprehensive benefits package.