Customer Service & Payments Champion

CCF Family of Brands; Fairfield (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid on-the-job training

Educational Reimbursement Program

401(k) and Roth 401(k) match

Life and AD&D Insurance

Discount Marketplace

Paid time off (12 days/year)

Job summary

CCF Family of Brands is seeking a Customer Service Representative for CheckSmart in Fairfield, OH. You will help customers access financial solutions, process transactions, and deliver a high-quality in-store experience.

Training will be provided to help you succeed and grow within a fast-paced, multi-brand environment. The role emphasizes strong communication, data accuracy, and reliable attendance in a full-time, in-person schedule.

Qualifications

• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency using phones, POS system, and Microsoft Office applications.
• Must be at least 18 years of age (19 in Alabama).
• Background check required per policy.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services.

Skills

Verbal communication

Written communication

Data entry

Multi-tasking

Professional demeanor

Customer service

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

CCF Family of Brands is seeking a Customer Service Representative for CheckSmart in Fairfield, OH. You will help customers access financial solutions, process transactions, and deliver a high-quality in-store experience.

Training will be provided to help you succeed and grow within a fast-paced, multi-brand environment. The role emphasizes strong communication, data accuracy, and reliable attendance in a full-time, in-person schedule.