Customer Service Associate

Savers; Duluth (MN); On-site; USD 20,664 - 21,779; Full time

Benefits offered by this job

Comprehensive medical/dental/vision coverage

Paid time off and sick pay

401k retirement plan with company matching

Flexible spending accounts

Life insurance

Performance merit increases

Up to 50% off store merchandise

Job summary

A leading for-profit thrift operator, Savers, is seeking customer service associates to enhance experiences for customers and donors. Full-time and part-time roles available with comprehensive onboarding and training, emphasizing career growth and community impact.

Responsibilities

• Create an excellent experience for customers, donors, and team members.
• Work with a diverse team from many backgrounds.
• Participate in company-driven purpose efforts.

Job description

Pay Range: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position.

$15.00: Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft

$15.23: Clothing Sorter/Hanger, Hardware Sorter

$15.81: Clothing Grader, Hardware Pricer, Material Handler

Geographic & job eligibility rules may apply.

Benefits include comprehensive coverage (medical/dental/vision) at a reasonable cost, specialized health programs, paid time off, sick pay, vacation pay (approximately 1-2 weeks), 6 paid holidays plus 1-2 floating holidays, up to 50% off store merchandise, flexible spending accounts, employee assistance program (EAP), retirement plan with a 401k plan and company matching, life insurance, additional benefits like performance merit increases.

Who we are: As one of the largest for-profit thrift operators in the US, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply stores with gently-used items donated by the community, purchased from nonprofit partners, redirecting billions of pounds of used items from landfills, supporting community programs, and fostering the #ThriftProud movement. Learn more at savers.com.

Our brands include: Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

Summary & Positions: At Savers / Value Village, our Customer Service Associates create an excellent experience for customers, donors, and team members. We are hiring both full-time and part-time associates.

What you can expect:

• The opportunity to celebrate uniqueness, with a diverse team from many backgrounds.
• To work in a purpose-driven company with a positive impact on the planet and communities.
• Investment in career growth through aggressive store expansion and development opportunities.

What you get: Comprehensive onboarding and training from day one, with in-house expertise through Savers University, developing around 90% of training internally and partnering with renowned providers.