Customer Service Associate

Savers; New Hope (MN); On-site; USD 19,286 - 20,333; Full time

Benefits offered by this job

Comprehensive medical/dental/vision coverage

Paid time off

Sick pay

Vacation pay

Paid holidays and floating holidays

50% store merchandise discount

Flexible spending accounts

Employee Assistance Program (EAP)

Retirement plan with 401k matching

Life insurance with optional supplemental plans

Job summary

Savers, a leading thrift operator, is hiring Full Time and Part Time Customer Service Associates dedicated to creating exceptional experiences for customers and donors. With a diverse and purpose-driven team, employees benefit from comprehensive training and career growth opportunities.

Job description

Pay Range: Our starting pay ranges from $14.00 to $14.76 depending on job duty/position.

$14.00: Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft

$14.21: Clothing Sorter/Hanger, Hardware Sorter

$14.76: Clothing Grader, Hardware Pricer, Material Handler

Geographic & job eligibility rules may apply.

Benefits include comprehensive medical/dental/vision coverage at a reasonable cost, specialized health programs (quit smoking, counseling, diabetes management, chronic joint pain), paid time off, sick pay, vacation pay (approximately 1-2 weeks), 6 paid holidays plus 1-2 floating holidays, up to 50% store merchandise discount, flexible spending accounts for pre-tax health and daycare expenses, Employee Assistance Program (EAP), retirement plan with 401k matching, life insurance with optional supplemental plans, performance merit increases, and additional benefits.

Who we are: As one of the largest for-profit thrift operators in the US, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply stores with gently-used, donated items from community donors, redirecting billions of pounds of used items from landfills, supporting community programs, and maintaining a 'Thrift Proud' ethos. We operate brands including Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

Summary & Positions: We are hiring Full Time and Part Time Customer Service Associates to create an exceptional experience for our Customers, Donors, and Team Members.

What you can expect:

• The opportunity to celebrate uniqueness, with a diverse team from many backgrounds and perspectives.
• To work in a purpose-driven company impacting the planet and local communities.
• Career growth opportunities through our expansion plans and internal training programs.

What you get: Comprehensive onboarding and training from day one, with our in-house Savers University developing about 90% of our training internally, supplemented by renowned external providers.

Savers is an E-Verify employer.