Customer Service Associate

Savers; Orland Park (IL); On-site; USD 20,664 - 21,779; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Paid Time Off, Sick Pay, Vacation Pay

Flexible spending accounts for health and daycare expenses

Employee Assistance Program (EAP)

Retirement Plan with 401k and company matching

Performance Merit Increases

Up to 50% off store merchandise

6 paid holidays plus floating holidays

Job summary

Savers is hiring Full Time and Part Time Customer Service Associates to enhance the experiences of customers and support sustainability efforts. The company is committed to diversity, offers extensive training, and provides comprehensive benefits, making it a rewarding place to work.

Responsibilities

• Create excellent experiences for customers, donors, and team members.

Job description

Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position.

$15.00: Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft

$15.23: Clothing Sorter/Hanger, Hardware Sorter

$15.81: Clothing Grader, Hardware Pricer, Material Handler

Additional Benefits include:

• Comprehensive medical, dental, and vision coverage at a reasonable cost
• Specialized health programs (quit smoking, counseling, diabetes management, chronic joint pain)
• Paid Time Off, Sick Pay, Vacation Pay (approximately 1-2 weeks)
• 6 paid holidays plus 1 to 2 floating holidays
• Up to 50% off store merchandise
• Flexible spending accounts for pre-tax health and daycare expenses
• Employee Assistance Program (EAP) with resources for work-life balance
• Retirement Plan with 401k and company matching
• Life insurance options, including supplemental plans
• Performance Merit Increases

Who we are: As a leading thrift operator in the US, Canada, and Australia, our mission is to promote reuse and sustainability by providing community-donated and purchased goods, supporting local nonprofits, and reducing landfill waste. We are committed to our #ThriftProud movement and serve millions of customers through over 300 stores and 22,000 team members.

Our brands include: Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

Summary & Positions: We are hiring Full Time and Part Time Customer Service Associates to create excellent experiences for customers, donors, and team members.

What you can expect:

• A celebration of diversity and individuality
• Work in a purpose-driven company positively impacting the planet and communities
• Career development opportunities with our store expansion plans

What you get: Comprehensive onboarding and training through Savers University, developing about 90% of our training internally, supported by renowned external providers.