Customer Service Associate

Savers; Woodinville (WA); On-site; USD 23,005 - 24,259; Full time

Benefits offered by this job

Comprehensive medical/dental/vision coverage

Paid Time Off, Sick Pay, Vacation Pay

401k with company matching

Flexible spending accounts

Employee Assistance Program (EAP)

Performance Merit Increases

Up to 50% off store merchandise

Job summary

Savers, a leading thrift operator, is hiring Customer Service Associates to provide exceptional experiences for customers and donors. With both Full Time and Part Time options available, the role comes with comprehensive training, a diverse workplace, and numerous benefits including medical coverage and generous paid time off.

Qualifications

• Sales Clerk or similar roles in customer service.
• Interest in diverse team collaboration.
• Adaptable to training and career growth opportunities.

Responsibilities

• Create positive experiences for customers and donors.
• Assist with diverse team interactions.
• Participate in comprehensive onboarding and training.

Skills

Customer Service

Communication

Teamwork

Job description

Pay Rate: Our starting pay ranges from $16.70 - $17.61 depending on job duty/position.

$16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft

$16.96 = Clothing Sorter/Hanger, Hardware Sorter

$17.61 = Clothing Grader, Hardware Pricer, Material Handler

Geographic & job eligibility rules may apply.

Comprehensive coverage (medical/dental/vision) at a reasonable cost.

Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain).

Paid Time Off, Sick Pay, Vacation Pay (approximately 1-2 weeks), 6 paid holidays plus 1 to 2 additional floating holidays.

Up to 50% off store merchandise.

Flexible spending accounts – Use pre-tax dollars for eligible health and day care expenses.

Employee Assistance Program (EAP) – A suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance.

Retirement Plan – A 401k with generous company matching contributions.

Life insurance – Company-provided and the option to purchase a supplemental plan.

Additional Benefits include Performance Merit Increases.

Who we are:

As one of the largest for-profit thrift operators in the US, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, donated items from the community, redirecting millions of pounds of used items from landfills, providing funding for community programs. We are "Thrift Proud," supported by over 22,000 team members and 300+ stores. Learn more at savers.com.

Our brands include Savers (US), 2nd Ave (US), Value Village (US & Canada), Unique (US), Village des Valeurs (Quebec), and Savers Australia.

Summary & Positions:

Customer Service Associates at Savers/Value Village create an awesome experience for customers, donors, and team members. We are hiring both Full Time and Part Time.

What you can expect:

• The opportunity to celebrate uniqueness, with a diverse team from many backgrounds.
• To work in a purpose-driven company with a positive impact on the planet and communities.
• Investment in your career growth, with aggressive store expansion and development opportunities.

What you get:

Comprehensive onboarding and training from day one, developed internally through Savers University, supplemented by renowned providers.

Savers is an E-Verify employer.