Customer Service Area Leader – People & Performance

Meijer Inc.; Seven Hills (OH); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking an Area Leader to guide store operations, engage team members and drive performance across a span of care. You will coach Leads and Team Leaders, manage coaching, recognition, and succession planning while ensuring service standards and safety.

The role requires a Bachelor’s degree or equivalent, 4+ years in retail or customer service, and strong leadership with financial acumen to monitor budgets and staffing. We value inclusive leadership and development opportunities.

Qualifications

• Bachelor’s degree or equivalent experience.
• 4+ years of retail/grocery or customer service experience.
• Progressive leadership experience preferred.
• Strong communication and data-driven decision making.
• Commitment to safety and inclusive environment.

Responsibilities

• Engages with team members to ensure onboarding, training and coaching for success.
• Identifies talent and engages in career discussions for staffing and leadership roles.
• Oversees area operations and financial results, including budgeting and forecasting.
• Drives safety, compliance and store condition management across the span of care.
• Directs Leads and Team Leaders, assigns daily work and supports training needs.

Skills

Leadership

Communication

Financial analysis

Budgeting

Safety compliance

Talent development

Education

Bachelor’s degree or equivalent experience

Job description

Meijer Inc. is seeking an Area Leader to guide store operations, engage team members and drive performance across a span of care. You will coach Leads and Team Leaders, manage coaching, recognition, and succession planning while ensuring service standards and safety.

The role requires a Bachelor’s degree or equivalent, 4+ years in retail or customer service, and strong leadership with financial acumen to monitor budgets and staffing. We value inclusive leadership and development opportunities.