Customer Service & AR Support Associate — 5-Day Week

UniFirst; Salt Lake City (UT); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Paid Time Off

Tuition Reimbursement

30% Employee Discount

Job summary

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will act as a liaison between customers and the company, supporting the Sales Department and handling routine AR tasks. Training is provided, with emphasis on ongoing professional development and growth within the company.

We offer a 5-day work week with Saturdays and Sundays off, on-the-job training, and a supportive, diverse workplace culture designed to help you advance your career in customer service.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• High School diploma or GED equivalent is recommended.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.
• Computer skills: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc)
• Time management and organizational skills with attention to detail.
• A collaborative, team-player capable of working independently.
• Problem solver in a dynamic environment.
• Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.)

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer Service

Accounts Receivable

Communication Skills

Microsoft Office

Time Management

Team Player

Problem Solving

Basic Math

Data Entry

Education

High School diploma or GED

Tools

Outlook

Excel

Word

TEAMS

Job description

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will act as a liaison between customers and the company, supporting the Sales Department and handling routine AR tasks. Training is provided, with emphasis on ongoing professional development and growth within the company.

We offer a 5-day work week with Saturdays and Sundays off, on-the-job training, and a supportive, diverse workplace culture designed to help you advance your career in customer service.