Customer Service Pro – 5-Day Week, Weekends Off

UniFirst Corporation; Chattanooga (TN); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

401K with Company Match

Profit Sharing

Health Insurance

Employee Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Paid Time Off

Direct Payroll Deposit

Résumé du poste

UniFirst Corporation is seeking a Customer Service Representative to serve as the liaison between customers and the company, delivering outstanding service and handling inquiries by phone or email. This role supports accounts receivable activities, sales staff, and routine administrative tasks.

Training is provided on the job, with a strong emphasis on growth, teamwork, and customer-focused problem solving in a dynamic environment.

Qualifications

• 2 years of customer service experience in an administrative setting preferred.
• Prior accounts receivable experience highly encouraged.
• High School diploma or GED equivalently recommended.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.
• Computer skills: proficient knowledge of Microsoft Office products (i.e Outlook, Excel, Word, TEAMS, etc)
• Time management and organizational skills with attention to detail.
• A collaborative, team-player capable of working independently.
• Problem solver in a dynamic environment.
• Comfortable performing basic mathematical skills (i.e adding, subtracting, multiplying, dividing, etc).
• Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods.

Responsabilités

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Connaissances

Customer service

Accounts receivable

Communication

Time management

Team player

Problem solving

Formation

High School diploma or GED

Outils

Outlook

Excel

Word

Teams

Description du poste

UniFirst Corporation is seeking a Customer Service Representative to serve as the liaison between customers and the company, delivering outstanding service and handling inquiries by phone or email. This role supports accounts receivable activities, sales staff, and routine administrative tasks.

Training is provided on the job, with a strong emphasis on growth, teamwork, and customer-focused problem solving in a dynamic environment.