Customer Service Pro | On-the-Job Training + Weekends Off

Taleo; South Point (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K with Company Match

Health Insurance

Paid Time Off

Tuition Reimbursement

Employee Discount

Job summary

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key liaison between customers and the company, delivering outstanding service while supporting our Sales and AR processes.

We offer on-the-job training, a 5-day work week with Saturdays and Sundays off, and growth-focused development through our Learning Center. This role emphasizes customer care, accuracy, and teamwork.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• High School diploma or GED equivalent is recommended.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email .
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties : calling on outstanding accounts, processing credits and exchanges , and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties .

Skills

Customer Service

Accounts Receivable Experience

Communication

Time Management

Team Player

Problem Solver

Data Entry

Basic Math

Education

High School diploma or GED

Tools

Microsoft Office

Job description

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key liaison between customers and the company, delivering outstanding service while supporting our Sales and AR processes.

We offer on-the-job training, a 5-day work week with Saturdays and Sundays off, and growth-focused development through our Learning Center. This role emphasizes customer care, accuracy, and teamwork.