Customer Service & AR Support Specialist

UniFirst Corporation; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

On-the-job training

401(k) with company match

Health insurance

Paid time off

Direct payroll deposit

Tuition reimbursement

Employee discount 30%

Job summary

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!!

We have an immediate opening and provide on the job training. In this role you will answer questions about accounts and procedures by phone or email, support the Sales Department, and perform basic data entry while handling

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• High School diploma or GED equivalent is recommended.
• Verbal & written communication skills: professional telephone and email etiquette.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer service

Accounts receivable

Communication

MS Office

Time management

Team player

Basic math

Education

High School diploma or GED

Tools

Microsoft Office (Outlook, Excel, Word, TEAMS)

Job description

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!!

We have an immediate opening and provide on the job training. In this role you will answer questions about accounts and procedures by phone or email, support the Sales Department, and perform basic data entry while handling