Customer Service & AR Support Specialist

UniFirst Corp.; Charlotte (NC); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training

Career mobility

Community culture

Diversity

Pay & Benefits

Descrizione del lavoro

UniFirst is seeking a dedicated Customer Service Representative to join our team in Charlotte, NC. You will be a key liaison between customers and the company, handling inquiries by telephone or email and supporting the Sales Department.

This full-time role offers on-the-job training, a 5-day work week with weekends off, and advantages such as 401K with company match, health insurance, and paid time off. Prior accounts receivable experience is encouraged, and you should have strong communication

Competenze

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.

Mansioni

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Conoscenze

Customer service

Accounts receivable

Communication skills

Data entry

Formazione

High School diploma or GED

Strumenti

Microsoft Office (Outlook, Excel, Word, TEAMS)

Descrizione del lavoro

UniFirst is seeking a dedicated Customer Service Representative to join our team in Charlotte, NC. You will be a key liaison between customers and the company, handling inquiries by telephone or email and supporting the Sales Department.

This full-time role offers on-the-job training, a 5-day work week with weekends off, and advantages such as 401K with company match, health insurance, and paid time off. Prior accounts receivable experience is encouraged, and you should have strong communication