Customer Sales Representative

Two Men and a Truck International Inc.; Hares Corner (DE); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Paid Training

Career advancement opportunities

Starting pay $20/hour

Job summary

TWO MEN AND A TRUCK is hiring a Sales & Customer Service Representative to join our fast-paced sales team in New Castle, DE. Start at $20/hour with bonuses and weekly pay. Training is paid, and advancement opportunities exist.

Primary location is 83 Christiana Rd, New Castle, with training at the Dover office for two weeks. Responsibilities include handling calls and online inquiries, selling moving services, scheduling moves, and meeting sales and satisfaction targets while maintaining accurate

Qualifications

• High school diploma or GED required; associate degree preferred.
• Minimum 1 year of sales and/or customer service experience.
• Excellent customer service and communication skills.
• Proficiency with Microsoft Office and basic computer skills.

Responsibilities

• Provide outstanding customer service on calls and online inquiries.
• Recommend/sell moving services and products based on customer needs.
• Enter, schedule, and coordinate customer moves.
• Achieve daily, monthly, and annual sales goals and customer satisfaction.

Skills

Sales experience

Customer service

Communication skills

Microsoft Office

Education

High school diploma or GED

Associate degree

Tools

Microsoft Office

Job description

Sales & Customer Service Representative
Starting pay: $20 / hour + bonus

The primary work location will be 83 Christiana Rd, New Castle, DE 19720. However, during the first two weeks of training, reporting to the Dover office will be required.
HIRING IMMEDIATELY! TWO MEN AND A TRUCK is NOW HIRING energetic, customer focused individuals to join our sales team! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

• Starting pay $20 / hour + bonuses
• Weekly pay!
• No cold calling!
• Paid Training
• Career advancement opportunities - We want to see you grow personally and professionally.

What You’ll Do

• Provide outstanding customer service on all calls and online inquiries.
• Recommend/sell moving services and products based on cost, availability, and customer specifications.
• Utilize your sales proficiency to secure critical sales
• Enter, schedule, and coordinate customer moves
• Achieve daily, monthly, and annual sales goals and customer satisfaction goals
• Input information into internal move software to provide accurate moving estimates and schedule moves.
• Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
• Prepare move-related paperwork and documents.
• Participate in other sales, marketing, and networking activities in addition to charitable move coordination.
• All other duties as assigned.
• Moving is stressful - Join our team today and help take the stress out of our customers’ day!

What We’re Looking For

• High school diploma or GED required; Associate degree in a related field preferred.
• At least 1 year of sales and/or customer service experience; inbound sales, call center, retail sales, and/or other sales-driven experience preferred!
• Excellent customer service skills (friendly, courteous, and helpful).
• Effective listening and communication skills.
• Motivated by exceeding goals.
• Ability to multi-task and enter customer data into move software while on the phone.
• Accurate; consistent attention to detail.
• Confidence to initiate customer contact and comfortable asking for the sale.
• Comfortable in a fast-paced environment; able to adapt quickly to changing priorities.
• Creative problem-solving skills.
• Exceptional organization and time management skills.
• Proficiency with Microsoft Office products and other basic computer skills.
• Strong team player who works productively with a wide range of people and personalities.
• Willing to submit to pre-employment background check and drug screen.

The primary work location will be 83 Christiana Rd, New Castle, DE 19720. However, during the first two weeks of training, reporting to the Dover office will be required.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in New Castle, DE. The employer at this location is JKB Corporation.