Customer Service Representative

TWO MEN AND A TRUCK®; Brunswick (GA); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Annual pay raises based on performance

Career advancement opportunities

Ability to earn paid vacation after 1 year of employment

Fun, family work environment

Job summary

A local moving company in Brunswick is seeking a Customer Service Representative to join their team. The role involves providing outstanding customer service, coordinating customer moves, and recommending services based on customer needs. Ideal candidates should have a high school diploma, at least 6 months of customer service experience, and strong communication skills. The position offers a base pay of $14/hour with opportunities for annual raises and career advancement in a fun, family-oriented environment.

Qualifications

• At least 6 months of customer service and/or sales experience.
• Strong computer skills.
• 100% drug free.

Responsibilities

• Provide outstanding customer service on all calls and online inquiries.
• Recommend moving services and products based on customer specifications.
• Enter, schedule and coordinate customer moves.

Skills

Customer service skills

Effective listening

Strong computer skills

Education

High school diploma or equivalent

Job description

Join to apply for the Customer Service Representative role at TWO MEN AND A TRUCK®

TWO MEN AND A TRUCK® in Brunswick is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

• $14 / hour base pay
• Annual pay raises based on performances
• Career advancement opportunities
• Ability to earn paid vacation after 1 year of employment
• Fun, family work environment

Responsibilities

• Provide outstanding customer service on all calls and online inquiries
• Recommend moving services and products based on cost, availability, and customer specifications
• Enter, schedule and coordinate customer moves
• Prepare and accurately complete all required paperwork
• Follow-up with customers post-move to ensure satisfaction
• Calmly and professionally handle customer concerns, complaints or customer service issues
• Will participate in other sales, marketing and networking activities in addition to charitable move coordination as well as manage PR calendar
• All other duties as assigned

Requirements

• High school diploma or equivalent
• 100% drug free
• At least 6 months of customer service and/or sales experience
• Excellent customer service skills; effective listening and communication
• Friendly, positive voice, enjoys talking with others and assisting with their needs
• Strong computer skills

Moving is stressful – join our team and help take the stress out of our customer’s day.

Each TWO MEN AND A TRUCK franchise is independently owned and operated. The employer at this location is Veterans United Moving Services LLC.