Customer Service Representative

Two Men and a Truck International Inc.; Los Angeles (CA); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Career advancement opportunities

Weekday schedule (Mon-Fri)

Team events

Job summary

Two Men and a Truck International, Inc. in Los Angeles, CA, is hiring a Customer Service Representative to engage with customers, explain moving services, and schedule moves. The role emphasizes strong communication and a customer-first approach in a fast-paced environment.

The position offers base pay plus commissions, with regular weekday hours and occasional weekend availability. The company emphasizes internal promotion and a team-focused work culture.

Qualifications

• High school diploma or GED required; associate degree preferred.
• At least 1 year of sales and customer service experience.
• Excellent customer service skills: active listening and communication.
• Ability to multi-task and enter data into move software while on calls.

Responsibilities

• Provide outstanding customer service on all calls and online inquiries.
• Recommend moving services and products based on cost, availability, and customer specifications.
• Input information into internal move software to provide accurate moving estimates and schedule moves.
• Obtain customer feedback through follow-up calls and handle concerns professionally.
• Prepare move-related paperwork and documents.
• All other duties as assigned.

Skills

Customer service

Sales experience

Multi-tasking

Communication

Team player

Education

High school diploma or GED

Associate degree preferred

Job description

Position:Customer Service Representative

Location: Los Angeles, CA

Job Id:22845-A0756-2

# of Openings:1

Customer Service Representative

TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

• Base pay of $18.50 hour + commission on sales.
• Career advancement opportunities – we are committed to promoting from within
• M-F 8am – 5pm w/ occasional weekend availability
• Perks! Contests, grill-outs, work with an awesome team!

What You’ll Do

• Provide outstanding customer service on all calls and online inquiries.
• Recommend moving services and products based on cost, availability, and customer specifications.
• Input information into internal move software to provide accurate moving estimates and schedule moves.
• Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
• Prepare move-related paperwork and documents.
• All other duties as assigned.

What We’re Looking For

• High school diploma or GED; Associate degree in a related field preferred.
• At least 1 year of sales and customer service experience.
• Excellent customer service skills: effective listening and communication.
• Ability to multi-task and enter customer data into move software while on the phone.
• Confidence to initiate customer contact and comfortable asking for the sale.
• I am willing to submit to pre-employment background check and drug screen.
• Creative problem-solving skills.
• Excellent organization and time management skills.
• Strong team player who works productively with a wide range of people and personalities.

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in 1919 Vineburn Ave Los Angeles Ca 90032. The employers at this location are Jason Crenshaw and James Sumlar.