Customer Service Representative

Two Men and A Truck; Sanford (NC); On-site; USD 14,000 - 20,000; Full time

Benefits offered by this job

Commission-based incentives

Paid time off

Opportunities for training and growth

Job summary

A leading moving company is seeking an outside sales representative in North Carolina. The role involves visiting customers to provide personalized moving estimates and offering exceptional customer service. Ideal candidates have sales experience and strong communication skills. Competitive pay starts at $14-$17 per hour plus commission. Join a company that values integrity and community involvement, with opportunities for growth.

Qualifications

• A minimum of 1 year of sales and/or customer service experience.
• Valid driver's license and clean driving record required.
• Ability to multi-task and enter customer data while on the phone.

Responsibilities

• Visit customers to provide customized moving estimates.
• Educate customers on the moving process.
• Input customer information into move software.

Skills

Customer service skills

Sales skills

Communication

Time management

Problem-solving

Education

Associate's or Bachelor's degree

Tools

Microsoft Office

Job description

Are you customer service-oriented and sales driven? What if you had a flexible schedule and could get out of the office each day?

As aTWO MEN AND A TRUCK®outside sales representative, you will visit customers' homes and businesses to provide customized moving estimates by using your strategic selling skills, in-depth knowledge of company services, and top‑notch customer service. In this role, you will educate customers on the moving process, make product recommendations, and act as a customers' main point of contact throughout their move.No cold-calling; all consultations occur after customers request an estimate for our services.

What We Offer

• Starting pay: $14- $17 per hour+ commission!
• Commission-based incentives - average$500 - $1200 per month
• Paid time off
• Opportunities for training and growth

Be a part of our family and share our core values: Integrity, Give Back to the Community, Be Your Best and Have Fun, The Grandma Rule®, Care, and Inclusion!

Responsibilities

In the office

• Input customer information accurately into move software to create an estimate
• Prepare all move-related paperwork
• Gather customer feedback through regular follow‑up calls
• Create performance reports to track sales, customer satisfaction and mystery shop data

Requirements

• Associate’s or Bachelor’s degree preferred
• A minimum of 1 year of sales (over-the-phone or in-person) and/or customer service experience
• Valid driver’s license and clean driving record
• Excellent customer service skills: effective listening and communication
• Ability to multi-task and enter customer data into move software while on the phone
• Confidence to initiate customer contact and comfortable asking for the sale
• Intermediate computer skills; familiar with Microsoft Office programs and able to learn new software
• Creative problem‑solving skills
• Exceptional organization and time management skills
• Strong team player who works productively with a wide range of people and personalities
• Demonstrated integrity, ethical standards, and commitment toTWOMENANDATRUCK Core Values

This job posting is for a position at the individually owned and operatedTWO MEN AND A TRUCK® franchise NC.