Shipping & Returns Associate - Flexible Hours & Perks

Staples; Queen Creek (AZ); On-site; USD 24,000 - 38,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career development program

Associate discounts

401(k) company match

Dental and vision insurance

Job summary

Staples is hiring Shipping Associates in a fast-paced retail setting. You will assist customers with shipping needs and unpackaged returns, while contributing to a friendly, team-oriented store culture. Training is provided and hiring is immediate to support peak periods.

This role offers flexible part-time and full-time hours, with opportunities for weekly pay, paid time off, and a development program. Strong customer service skills help drive sales and store success.

Qualifications

• Able to engage with customers and understand their needs to drive additional sales.
• Strong attention to detail, organization, and the ability to multi-task and prioritize.
• Ability to lift/push/move materials up to 100 pounds.
• Flexible schedule based on store needs and willingness to assist with various duties.

Responsibilities

• Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers
• Provide strong customer service for Amazon returns, UPS shipments, and related services
• Engage with customers to explain shipping options and identify needs
• Maintain the Shipping area for efficient processing and storage of packages
• Ensure supplies for Ship and Returns are in stock
• Provide exceptional customer service to create a positive environment for customers
• Use basic selling skills to engage and present solutions
• Be flexible on responsibilities such as online pick-ups, cleaning, or other duties

Skills

Customer engagement

Sales awareness

Flexibility

Attention to detail

Team collaboration

Conflict resolution

Honesty and integrity

Job description

Staples is hiring Shipping Associates in a fast-paced retail setting. You will assist customers with shipping needs and unpackaged returns, while contributing to a friendly, team-oriented store culture. Training is provided and hiring is immediate to support peak periods.

This role offers flexible part-time and full-time hours, with opportunities for weekly pay, paid time off, and a development program. Strong customer service skills help drive sales and store success.