Returns & Shipping Specialist — Flexible Hours & Benefits

Staples; El Cajon (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

401(k) with company match

Dental and vision insurance

Associates discounts on merchandise

Job summary

Staples in California is seeking a Customer Returns and Shipping Associate to provide excellent customer service while processing returns and shipping tasks in a fast-paced retail environment.

The role offers flexible hours (part-time or full-time), with benefits including paid time off, 401(k) with match, dental and vision coverage, and weekly pay. Training is provided and customer engagement is a key focus.

Qualifications

• Engage with customers to identify shipping and returns needs.
• Able to work flexible hours based on store needs.
• Capable of lifting/pushing/moving materials up to 100 pounds.
• Strong attention to detail and ability to multi-task.
• Collaborate well in a fast-paced retail environment.

Responsibilities

• Conduct full-serve shipping and unpackaged returns activities.
• Provide strong customer service for shipping and returns.
• Explain shipping options to customers and upsell when appropriate.
• Maintain shipping area for efficient processing and storage.
• Ensure supplies are stocked to process shipments and returns.

Skills

Customer service

Flexible schedule

Attention to detail

Team collaboration

Ability to lift up to 100 lbs

Job description

Staples in California is seeking a Customer Returns and Shipping Associate to provide excellent customer service while processing returns and shipping tasks in a fast-paced retail environment.

The role offers flexible hours (part-time or full-time), with benefits including paid time off, 401(k) with match, dental and vision coverage, and weekly pay. Training is provided and customer engagement is a key focus.