Customer Accounts Renewal Specialist

Dev; Ardmore (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employee assistance program

401(k) plan with matching

Paid time off

Medical, dental, and vision insurance

Exclusive employee discounts

Job summary

A leading retail company in Ardmore seeks a Customer Accounts Advisor to enhance customer satisfaction through effective communication and relationship building. In this role, you will be responsible for managing customer accounts and driving lease agreement renewals. Ideal candidates will have strong customer service skills, experience in retail, and the ability to multitask effectively. A valid driver's license is required. Join a dynamic team focused on positively influencing lives and fostering customer connections.

Qualifications

• At least 21 years old with a valid state Driver’s License.
• 2 years of retail/customer service experience preferred.
• Ability to lift up to 50 lbs without help.

Responsibilities

• Maintain updated customer information in the store system.
• Contact customers for lease agreement renewals.
• Assist in achieving sales and renewal goals.

Skills

Customer service

Multi-tasking

Negotiation

Persuasion

Interpersonal skills

Communication

Education

High School diploma or equivalent

Job description

A leading retail company in Ardmore seeks a Customer Accounts Advisor to enhance customer satisfaction through effective communication and relationship building. In this role, you will be responsible for managing customer accounts and driving lease agreement renewals. Ideal candidates will have strong customer service skills, experience in retail, and the ability to multitask effectively. A valid driver's license is required. Join a dynamic team focused on positively influencing lives and fostering customer connections.