Customer Pickup & Concierge Associate

Floor & Decor Holdings Inc.; The Colony (TX); In loco; USD 17.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k matching

Medical, dental, vision

Paid vacation and holidays

Employee stock purchase plan

Descrizione del lavoro

Floor & Decor is seeking a Customer Service Associate in The Colony, TX. You will greet customers and manage the storage buy pickup process, ensuring accurate identity verification and information collection for each order. Proficiency with POS and strong communication are essential.

You will also assist customers with product knowledge, stock/display upkeep, and adhere to safety SOPs while maintaining Floor & Decor’s brand standards in a fast-paced retail environment.

Competenze

• 1 year of retail sales experience required or equivalent combination of education and experience.
• Excellent communication skills (verbal and written).
• Strong interpersonal skills with the ability to work with all levels of store management and associates.
• Self-starter who works well in a fast-paced environment.

Mansioni

• Greet customers and manage the storage buy pick-up process.
• Verify identity of customers picking up storage buy orders.
• Obtain required customer information for all pick-ups.
• Deliver orders in POS and follow safety SOPs.
• Provide product knowledge assistance and answer customer questions.

Conoscenze

Retail sales experience

Excellent communication

Strong computer skills

Strumenti

POS

Descrizione del lavoro

Floor & Decor is seeking a Customer Service Associate in The Colony, TX. You will greet customers and manage the storage buy pickup process, ensuring accurate identity verification and information collection for each order. Proficiency with POS and strong communication are essential.

You will also assist customers with product knowledge, stock/display upkeep, and adhere to safety SOPs while maintaining Floor & Decor’s brand standards in a fast-paced retail environment.