Customer-Obsessed Store Sales Leader

The Brand House Collective; Greenville (SC); Sur place; USD 35 000 - 48 000; Plein temps

Résumé du poste

The Brand House Collective in Greenville, SC is seeking a Sales Leader responsible for driving customer-focused sales and strong product knowledge. You will model excellent customer interactions and guide the team to follow store business plans and operational processes in collaboration with the Store Manager.

You will lead by example in presenting visually appealing product displays, mentoring staff, and ensuring a high level of customer engagement to maximize sales.

Qualifications

• Strong communications skills and customer selling experience required.
• High School Diploma or GED; college preferred.
• Minimum 1 year management experience in a retail or service industry preferred.
• Valid Driver license.
• Ability to work weekends, holidays, and evenings.

Responsabilités

• Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience.
• Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer.
• Understanding your role in sales growth and how you contribute and impact store profitability
• Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Leads by example, supports, and holds team accountable to all company policies and procedures
• Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc.
• Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• Perform other duties as needed

Connaissances

Communication skills

Customer selling experience

Formation

High School Diploma or GED

Description du poste

The Brand House Collective in Greenville, SC is seeking a Sales Leader responsible for driving customer-focused sales and strong product knowledge. You will model excellent customer interactions and guide the team to follow store business plans and operational processes in collaboration with the Store Manager.

You will lead by example in presenting visually appealing product displays, mentoring staff, and ensuring a high level of customer engagement to maximize sales.